XOOM Energy is bound by the provisions of the Code of Conduct Regulation. Complaints respecting possible contravention of this Regulation by XOOM Energy should be directed to XOOM Energy at 1-866-999-8483; and to the Alberta Utilities Commission at 403-310-4282 in Alberta or 1-833-511-4282 outside Alberta, or firstname.lastname@example.org; or the Market Surveillance Administrator at 403-705-3181 or email@example.com. The Alberta Utilities Commission and the Market Surveillance Administrator are independent of XOOM Energy.
Our Compliance Plan, effective August 19, 2021
Code of Conduct Regulation
1. Launch the Safari browser and navigate to XOOMEnergy.ca 2. Tap the Share button on the browser’s toolbar — that’s the rectangle with an arrow pointing upward. Tap the Add to Home Screen icon in the Share menu.
1. Open Chrome on your mobile device, and navigate to XOOMEnergy.ca 2.Tap the menu button and tap Add to homescreen. You’ll be able to enter a name for the shortcut and it will be added to your home screen.
1. First, open XOOMEnergy.ca in Internet Explorer. 2. Tap the More (...) button and tap Pin to Start in the menu that appears.
XOOM Energy, LLC through its family of companies is a retail electricity, renewable and natural gas provider in over 90 energy choice markets across North America. In Canada, XOOM Energy’s family of companies includes: "XOOM Energy Canada, ULC" (which provides services in Alberta) and "XOOM Energy ONT, ULC" (hereinafter collectively "XOOM Energy") and offers electricity and/or natural gas products in each of their respective provinces. We are not affiliated with, nor endorsed by, any local utility or provincial commission.© 2023 XOOM Energy Canada, ULC, a subsidiary of XOOM Energy, LLC.
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