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Residential service plans

Compliance Plan and Code of Conduct Requirements

Compliance Plan and Code of Conduct Requirements

XOOM Energy is bound by the provisions of the Code of Conduct Regulation. Complaints respecting possible contravention of this Regulation by XOOM Energy should be directed to XOOM Energy at 1-866-999-8483; and to the Alberta Utilities Commission at 403-310-4282 in Alberta or 1-833-511-4282 outside Alberta, or info@auc.ab.ca; or the Market Surveillance Administrator at 403-705-3181 or compliance@albertamsa.ca. The Alberta Utilities Commission and the Market Surveillance Administrator are independent of XOOM Energy.

 

For More Information

 

Our Compliance Plan, effective August 19, 2021

Code of Conduct Regulation